EMERGENCY SERVICES

Relax, we've got you covered

153217006When something goes wrong on your network, you need an IT partner who won't let you down. We've developed our "Down!" services to provide urgent on-site care when an unexpected critical failure happens. Fast emergency on-site response. Guaranteed.

If you're a Royale Class Services Plan member, we guarantee that you'll get a response in a hurry. If a Royale Class technician doesn't arrive at your offices within four hours of your emergency call, we'll credit you the cost of the visit - up to $400!

That's the kind of service level guarantee that other IT firms only offer to their largest clients.

Beginning in November 2012, we've expanded our "Down! Response" guarantee to include the cloud. Now, we'll also respond to any cloud-based emergency within one hour of any cloud-based system outage.

Find out how to give your IT infrastructure the Royale Class treatment. Contact us today.