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HELP DESK SERVICES

24/7 Desktop and network support.

125751189Our remote support Help Desk provides an efficient way to provide you with immediate support. It's convenient, safe and fast. We find that the vast majority of our client's technical problems can be resolved over the phone or with an online chat. We use the latest in remote tools that allow us, with your user's permission, to remotely view and control the affected system. In many cases our technical team can have your users back up and running in a few short minutes.

Our Help Desk consultants use best-in-class tools to make this solution powerful. Today, we offer customers the benefit of our friendly and knowledgeable Help Desk Staff in several ways:

24x7 Help Desk Support

Unlimited, true 24x7 live Help Desk support is available with our Service Plans. Our Help Desk is staffed around the clock with certified technical network consultants. These friendly and knowledgeable consultants can provide you and your users with immediate assistance. Click here to learn more about Royale Class 24x7 Help Desk Support.

Outsourced Help Desk

We know how to run a busy Help Desk - after all - we're running our own. Let us bring that knowledge and skill set to bear for you. Royale Class can provide a fully staffed full- or part-time Help Desk service, application support center or service desk for your employees, or your customers. Click here to learn more about Royale Class Help Desk Outsourcing.

Private Labeled Help Desk

Is your team getting bogged down managing customer support calls? If your customer needs technical, product or application support, the Royale Class Help Desk Support Service can be branded and tailored to meet your specific requirements. Let Royale Class provide your customers with the same level of support you’d give them – at a fraction of the cost. Click here to learn more about Royale Class Private Labeled Help Desk.

Are you interested to learn how you can support your customers and your products while improving your bottom line? Click here to contact us today.